Returns & Exchanges
At Nere, we want you to love every piece you wear, which is why we offer a seamless 30-day return policy for all unworn items in their original packaging. Whether the fit isn't right or you've changed your mind, our team is here to ensure a smooth exchange or refund process.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Place the items in their original Nere packaging, ensuring all garment tags are still attached and the items are in unworn condition.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your return parcel.
- 4.Drop Off and Track
Hand over your package at any authorized carrier location and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.