Returns & Exchanges

At Nere, we want you to love every piece you wear, which is why we offer a seamless 30-day return policy for all unworn items in their original packaging. Whether the fit isn't right or you've changed your mind, our team is here to ensure a smooth exchange or refund process.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

  • 2.
    Package Your Items

    Place the items in their original Nere packaging, ensuring all garment tags are still attached and the items are in unworn condition.

  • 3.
    Print and Attach Label

    Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your return parcel.

  • 4.
    Drop Off and Track

    Hand over your package at any authorized carrier location and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.